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Communication & Documentation

Objective vs Subjective Reporting: What's the Difference?

๐Ÿ“… June 26, 2026 ✍️ By Piewy Team

Accurate reporting depends on knowing the difference between what you observe and what the client tells you. This is a favourite exam topic.

Objective Information

What you can see, hear, feel, or measure — the facts. "Temperature 38.5°C," "ate half of lunch," "redness on left heel."

Subjective Information

What the client tells you — feelings and symptoms. "I feel dizzy," "my hip hurts." Record in the client's own words when you can.

Why It Matters

  • The care team needs facts, not guesses.
  • "Client seems sad" is opinion; "crying, says she misses home" is better.
  • Quote the client for subjective reports.
  • Never chart an assumption as a fact.

Putting It Together

Good notes often include both: what the client reported and what you observed — clear and separate.

๐Ÿ”‘ Key Takeaways

  • Objective = see, hear, feel, measure.
  • Subjective = what the client tells you.
  • Quote the client for subjective reports.
  • Never chart an opinion as a fact.
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About the Piewy Team

Piewy study guides are written and reviewed by Canadian healthcare educators and experienced PSW instructors. Our content is based on the NACC PSW competency framework and current best practices in personal support work.